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Office of Child Care, Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

What's Here

Licensing/Certification/Accreditation
Building and Safety
Consumer Complaints

Office of Child Care, Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

What's Here

Licensing/Certification/Accreditation
Building and Safety
Consumer Complaints

Federal Trade Commission, National Do Not Call Registry

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

What's Here

Consumer Complaints

Office of Child Care, Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

What's Here

Licensing/Certification/Accreditation
Building and Safety
Consumer Complaints

Howard County Police Department, Police Services and Complaints

Enforces laws, identifies and protects against crime, and apprehends criminals. Law Enforcement Agencies More information: - Receives complaints against police officers via written statement, website, and Internal Affairs Division

What's Here

Crime Reporting
Law Enforcement Agencies
Consumer Complaints

Federal Trade Commission, National Do Not Call Registry

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

What's Here

Consumer Complaints

Maryland Department of Human Services, Customer Service

Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services. Complaint Reporting More information: - Accepts reports of suspected welfare fraud - Requests for support may be made by phone and online

What's Here

State Disability Insurance
Consumer Complaints
Crime Reporting

Utility Advocacy And Negotiation, Maryland Office Of People's Counsel

Provides negotiation and advocacy services for customers facing complex utility issues. Utility Assistance More information: - Does not provide direct financial assistance - May be able to help customers with medical issues find financial assistance for utility bills

What's Here

Consumer Complaints
Utility Bill Payment Plan Negotiation Assistance

Maryland State Dental Association, Dental Referral Services

Helps patients find local dentists and investigates complaints about dentists in Maryland. Dental Referral Services

What's Here

Health Care Referrals
Consumer Complaints

Federal Trade Commission, National Do Not Call Registry

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

What's Here

Consumer Complaints

Delmarva Power, Customer Service

Provides energy utilities to Delaware and the Delmarva Peninsula. Utilities More information: - Accepts reports of power outages and electrical emergencies - Helps customers who want to apply for budget billing or are having issues with a bill - Offers a rebate program on select energy efficient refrigerators, air conditioners, and water heaters - Notifies customers about upcoming electrical issues - Shares tips to reduce energy usage and conserve resources

What's Here

Consumer Complaints
Utility Service Providers

Office of Child Care, Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

What's Here

Licensing/Certification/Accreditation
Building and Safety
Consumer Complaints

Discrimination Assistance, Harford County Department Of Community Services

Investigates complaints of discrimination and seeks to resolve complaints through informal mediation or formal conciliation. Legal Services More information: - Offers specialized services for families affected by incarceration to address pre-release barriers - Teaches conflict resolution at local detention centers

What's Here

Discrimination Assistance
Consumer Complaints

Maryland Board of Pharmacy

Works to protect consumers and ensure that pharmaceutical services meet standards. Regulatory Boards/Commissions More information: - Authorizes licensure for pharmacists and pharmacy technicians - Accepts and resolves complaints

What's Here

Records/Licenses/Permits
Consumer Complaints

Discrimination Advocacy, Baltimore City Office of Civil Rights

Aims to eliminate inequity, discrimination, and inequality in the community. Advocacy More information: - Enforces public accommodations and ADA concerns - Accepts reports of unfair treatment by employer - Processes complaints against law enforcement - Enforces local wage laws and investigates complaints, including wage disputes and overtime issues

What's Here

Crime Victim Support
Discrimination Assistance
Advocacy
Consumer Complaints

United States Food and Drug Administration, Consumer Services

Provides information and handles complaints on a range of consumer issues. Consumer Services More information: - Offers information on FDA activities, types of products regulated, and product ingredients - Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation - Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

What's Here

Consumer Protection Agencies
Safety Education Programs
Public Health Information/Inspection/Remediation
Consumer Complaints

Maryland State Senators, Advocacy

Provides advocacy around government benefits and other concerns and complaints. Government Advocacy More information: - Visit the website to locate senators by district

What's Here

State Officials Offices
Consumer Complaints

HealthChoice Help Line

Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care. Medicaid Information/Counseling More information: - Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program - The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

What's Here

Consumer Complaints
Health Insurance Information/Counseling
Specialized Information and Referral

United States Department Of Health And Human Services, Center for Medicare & Medicaid Services

Provides information on Medicaid and Medicare health coverage. Health Insurance Information and Counseling

What's Here

Medicare
Insurance Issues
Health Insurance Information/Counseling
Consumer Complaints
Medicaid

Law Enforcement, Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

911 Services
Consumer Complaints
Law Enforcement Agencies
Crime Reporting

Maryland State Public Service Commission, Utility Regulation

Regulates rates and services for public utilities, gas and electric suppliers, and transportation companies. Utility Assistance More information: - Responds to related consumer complaints

What's Here

Consumer Complaints

Consumer Protection, Howard County Department Of Community Resources And Services

Offers assistance to individuals who have been treated unfairly by a business. Consumer Services More information: - Includes complaints and disputes between landlords and tenants - Does not provide legal advice

What's Here

Specialized Information and Referral
Consumer Protection Agencies
Consumer Complaints

Law Enforcement, Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

911 Services
Consumer Complaints
Law Enforcement Agencies
Crime Reporting

City Council, Baltimore City Mayor's Office

Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds. Government Offices and Services More information: - The City Council is made up of 15 members, including the Mayor - Members are elected from 14 districts and the President is elected by all voters of the City - Meetings are open to the public

What's Here

Local Officials Offices
Consumer Complaints

Law Enforcement, Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

What's Here

911 Services
Consumer Complaints
Law Enforcement Agencies
Crime Reporting