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Customer Service | Maryland Department of Human Services

311 West Saratoga Street, Baltimore, MD 21201

Eligibility

Individuals who are current clients of DHS.

Required documents

Varies contact for details.

Hours

Hours vary contact for details.
800-332-6347
Voice·

Main

Application process

Contact for details.

Service area

MD

Other Information

Special Populations

  • Justice Involvement

Languages

  • Spanish

Payment Options

  • Contact for details
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services. Complaint Reporting More information: 
  • Accepts reports of suspected welfare fraud 
  • Requests for support may be made by phone and online

Providing organization

Maryland Department of Human Services

Maryland human services agency delivering services through social services in Baltimore City and surrounding counties, public agencies, and private, non-profit community-based organizations.