Regulates rates and services for public utilities, gas and electric suppliers, and transportation companies. Utility Assistance More information: - Responds to related consumer complaints

Provides grants for utility bill related expenses via the Maryland RELIEF Act. Utility Assistance More information: - BGE offers customer service to answer questions about billing, collections, and emergencies - Customers with special needs may be eligible for deferred payment plans

Provides energy utilities to Delaware and the Delmarva Peninsula. Utilities More information: - Accepts reports of power outages and electrical emergencies - Helps customers who want to apply for budget billing or are having issues with a bill - Offers a rebate program on select energy efficient refrigerators, air conditioners, and water heaters - Notifies customers about upcoming electrical issues - Shares tips to reduce energy usage and conserve resources

Provides water service and bill assistance resources. Utility Assistance More information: - Emergency Services crews respond to utility-related issues - Assists with billing issues, such as lost bills, change of address, and issues paying bills on time - Payment plans and leak adjustment for high utility bills may be available - Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service

Provides negotiation and advocacy services for customers facing complex utility issues. Utility Assistance More information: - Does not provide direct financial assistance - May be able to help customers with medical issues find financial assistance for utility bills

Provides information about the location of utility lines to prevent damage during times of construction or other activities requiring excavation and/or digging. Utility Line Location Assistance More information: - Identifies gas, electric, telephone, water, and other utility piping or cabling lines on properties

Manages and maintains Howard County's public water and wastewater systems. Water and Sewer Service More information: - Residents connected to the public system who are experiencing a blockage should call the County before a plumber

Provides BG&E utility bill and bulk fuel assistance to residents in need. Utility Bill Assistance More information: - Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st - Utility bill assistance limited to every 12 months