Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

Offers information on various occupational and professional licensing boards in the state. Records, Licenses, and Permits More information: - Examines and licenses real estate brokers and salespersons. - Manages and regulates boxing, kickboxing, mixed martial arts, and professional wrestling. - Licenses home improvement contractors, subcontractors, and salespersons. - Investigates consumer complaints regarding home improvement work. - Criminal action is pursued against unlicensed persons.

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Accepts complaints against a police officer at any location, by mail, or email - Coordinates gang, alcohol, and drug prevention programs - Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status - Reentry programs include job training, housing, transportation, and referrals to reentry supports - Child fingerprinting services available

Provides assistance with complaints related to the public behavioral health system in Harford County. Advocacy

Offers transportation for individuals with disabilities who cannot use regular public transportation. Mobility/Paratransit More information: - Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts - Serves Baltimore City, Anne Arundel County, and Baltimore County, within 3/4 of a mile of any fixed-route service

Provides water service and bill assistance resources. Utility Assistance More information: - Emergency Services crews respond to utility-related issues - Assists with billing issues, such as lost bills, change of address, and issues paying bills on time - Payment plans and leak adjustment for high utility bills may be available - Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides energy utilities to Delaware and the Delmarva Peninsula. Utilities More information: - Accepts reports of power outages and electrical emergencies - Helps customers who want to apply for budget billing or are having issues with a bill - Offers a rebate program on select energy efficient refrigerators, air conditioners, and water heaters - Notifies customers about upcoming electrical issues - Shares tips to reduce energy usage and conserve resources

Provides information and handles complaints on a range of consumer issues. Consumer Services More information: - Offers information on FDA activities, types of products regulated, and product ingredients - Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation - Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

Helps patients find local dentists and investigates complaints about dentists in Maryland. Dental Referral Services

Represents Maryland at the U.S. Senate and provides services for constituents. Government Information Lines More information: - Helps with issues concerning federal agencies - Provides information on pending legislation - Accepts applications from students who want to attend service academies - Office locations in Baltimore, Bowie, Easton, Cumberland, and Rockville

Regulates rates and services for public utilities, gas and electric suppliers, and transportation companies. Utility Assistance More information: - Responds to related consumer complaints

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Ensures that businesses follow consumer protection laws. Consumer Services More information: - Advocates for consumers and pursues legal action against businesses that violate the law - Shares business complaint records - Helps people and businesses resolve disputes through mediation - Licenses and registers certain types of businesses - Offers educational program

Helps residents with concerns and questions concerning Baltimore City services. Helplines and Information More information: - Prepares ceremonial documents and tracks citizen correspondence

Enforces laws, identifies and protects against crime, and apprehends criminals. Law Enforcement Agencies More information: - Receives complaints against police officers via written statement, website, and Internal Affairs Division

Regulates and oversees the harness and thoroughbred horse racing industry, including off track betting locations. Records, Licenses, and Permits

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information: - Issues licenses and monitors all childcare centers and providers - Investigates complaints about unlicensed daycare centers

Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds. Government Offices and Services More information: - The City Council is made up of 15 members, including the Mayor - Members are elected from 14 districts and the President is elected by all voters of the City - Meetings are open to the public