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Washington County Health Department, Environmental Health | Washington County Health Department

Provides services to keep the community safe from harmful environmental sources.

Environmental Health

More information:
  • Responds to complaints and issues commercial permits for open burning 
  • Permits and monitors public swimming pools, spas, and other facilities
  • Investigates various complaints, including septic failures and household waste discharge 
  • Inspects and issues permits for food service facilities 
  • Ensures private water and sewage systems meet regulations 
  • Follows up on possible rabies exposures and conducts laboratory testing

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Maryland Board of Physicians, Licensing | Maryland Board of Physicians

Provides licensure for physicians and healthcare providers.

Licensing/Certification/Permit Services

More information:
  • Investigates complaints against licensees 
  • Takes action against licensees who fail to maintain Maryland's medical care standards or violate licensure laws

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Federal Trade Commission, National Do Not Call Registry | United States Government

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.

Consumer Services

More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website

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Maryland Department of Human Services, Customer Service | Maryland Department of Human Services

Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services.

Complaint Reporting

More information: 
  • Accepts reports of suspected welfare fraud 
  • Requests for support may be made by phone and online

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Federal Trade Commission, National Do Not Call Registry | United States Government

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.

Consumer Services

More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website

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Law Enforcement, Baltimore County Police Department | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

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Consumer Services | United States Food and Drug Administration

Provides information and handles complaints on a range of consumer issues.

Consumer Services

More information: 
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

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Consumer Services | United States Food and Drug Administration

Provides information and handles complaints on a range of consumer issues.

Consumer Services

More information: 
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

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Police Services and Complaints | Howard County Police Department

Enforces laws, identifies and protects against crime, and apprehends criminals.

Law Enforcement Agencies

More information:
- Receives complaints against police officers via written statement, website, and Internal Affairs Division

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Howard County Department of Public Works, Bureau of Utilities | Howard County Government

Manages and maintains Howard County's public water and wastewater systems.

Water and Sewer Service

More information:
  • Residents connected to the public system who are experiencing a blockage should call the County before a plumber

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Attorney Complaints, Attorney Grievance Commission of Maryland | Attorney Grievance Commission of Maryland

Investigates and helps protect the public from attorneys whose conduct violates the Maryland Attorneys' Rules of Professional Conduct and those engaged in the unauthorized practice of law.

Consumer Services

More information:
- Complaints are reviewed to determine if the Rules of Professional Conduct were violated
- Does not provide legal advice or help with fee recovery

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Consumer Protection, Howard County Department Of Community Resources And Services | Howard County Department of Community Resources and Services

Offers assistance to individuals who have been treated unfairly by a business.

Consumer Services

More information:
- Includes complaints and disputes between landlords and tenants
- Does not provide legal advice

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Bureau of Ecology and Institutional Services | Baltimore City Health Department

Provides licenses and permits for various facilities and responds to related complaints.

Public Health and Safety

More information:
- Includes public and commercial swimming pools, water wells, waste disposal landfills, solid waste haulers, and tattoo parlors
- Addresses complaints related to facility operations, air and noise pollution, and mosquito concerns

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Customer Care Call Center, Baltimore Gas and Electric Company | Baltimore Gas and Electric Company

Provides grants for utility bill related expenses via the Maryland RELIEF Act.

Utility Assistance

More information:
  • BGE offers customer service to answer questions about billing, collections, and emergencies 
  • Customers with special needs may be eligible for deferred payment plans

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HealthChoice Helpline | Maryland Department of Health

Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care.

Medicaid Information/Counseling

More information:
  • Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program 
  • The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

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Law Enforcement, Baltimore County Police Department | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

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Law Enforcement, Annapolis Police Department | Annapolis Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Accepts complaints against a police officer at any location, by mail, or email
- Coordinates gang, alcohol, and drug prevention programs
- Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status
- Reentry programs include job training, housing, transportation, and referrals to reentry supports
- Child fingerprinting services available

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Discrimination Advocacy, Baltimore City Office of Civil Rights | Baltimore City Office of Civil Rights

Aims to eliminate inequity, discrimination, and inequality in the community.

Advocacy

More information:
- Enforces public accommodations and ADA concerns
- Accepts reports of unfair treatment by employer
- Processes complaints against law enforcement
- Enforces local wage laws and investigates complaints, including wage disputes and overtime issues

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Better Business Bureau, Consumer Protection | Better Business Bureau

Operates an information line that provides details on area businesses, including customer reviews.

Consumer Protection

More information:
  • Helps with complaint filing and using mediation or arbitration services to resolve an issue 
  • Provides education on scams and fraud 
  • Maintains a website for consumers to report scams

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Consumer Inquiries and Complaints | Federal Communications Commission

Offers a consumer complaint center for issues involving phone, internet, TV, radio, emergency communications, and access for people with disabilities.

Consumer Services

More information:
- Informal complaints can be filed online
- If the response to an informal complaint is not satisfactory, a rebuttal can be sent or a formal complaint can be filed

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Federal Trade Commission, National Do Not Call Registry | United States Government

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.

Consumer Services

More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website

What's Here

Federal Trade Commission, National Do Not Call Registry | United States Government

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.

Consumer Services

More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website

What's Here

Law Enforcement, Baltimore County Police Department | Baltimore County Police Department

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

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Office of Child Care, Maryland State Department Of Education | Maryland State Department Of Education

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

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Maryland Department of Transportation, MobilityLink | Maryland Department of Transportation

Offers transportation for individuals with disabilities who cannot use regular public transportation.

Mobility/Paratransit

More information:
  • Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts 
  • Serves Baltimore City, Anne Arundel County, and Baltimore County, within 3/4 of a mile of any fixed-route service

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