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Provides advocacy around government benefits and other concerns and complaints.Government AdvocacyMore information:Visit the website to locate senators by district
Categories
State Officials Offices
Consumer Complaints
COVID-19
Unemployment Insurance Benefits Assistance
Oversees the state's childcare center and family childcare provider credentialing system and related inspections.Child Care Licensing and CertificationMore information: Manages programs that help working families pay for childcare
Categories
Consumer Complaints
Child Care Centers
Child Care Provider Referrals
Provides information on becoming licensed as a daycare provider, either at a center or a private home.Child Care Provider Licensing/RegulationMore information: Investigates alleged unlicensed daycare center and home operations
Categories
Consumer Complaints
Child Care Provider Referrals
Records/Licenses/Permits
Provides information on becoming licensed as a daycare provider, either at a center or a private home.Child Care Provider Licensing/RegulationMore information: Investigates complaints and issues related to childcare licenses
Categories
Building and Safety
Child Care Issues
Facility Licensing
Consumer Complaints
Public Health Information/Inspection/Remediation
Licenses and inspects public and private facilities in Montgomery County.Facility Licensing and InspectionMore information: Licenses various programs, services, and facilities Inspects food service, healthcare, nursing home, pool, recreational, and tanning salon facilities Accepts facility complaints and reports of foodborne illness
Categories
Records/Licenses/Permits
Public Health Information/Inspection/Remediation
Consumer Complaints
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Categories
Consumer Complaints
Juvenile Delinquency Prevention
Crime Reporting
COVID-19
Law Enforcement Agencies
911 Services
Volunteer Opportunities
Youth Enrichment Programs
Prescription Drug Return/Reuse/Recycling Programs
Provides information on becoming licensed as a daycare provider, either at a center or a private home.Child Care Provider Licensing/RegulationMore information: Investigates questionable practices and alleged unlicensed daycare center and home operations
Categories
Child Care Centers
Consumer Complaints
Facility Licensing
Building and Safety
Helps resolve complaints related to the county government's failure to act in accordance with Title 2 of the Americans with Disabilities Act. Government Complaints/GrievancesMore information: Provides technical assistance and staff training Identifies and supervises the correction on noncompliant buildings and programs
Categories
Volunteer Opportunities
Consumer Complaints
Oversees the quality of care in healthcare facilities and programs.Quality Assurance/ImprovementMore information: Accepts and investigates relevant complaints and incidents-Monitors hospitals, labs, ambulatory care facilities, long-term care, assisted living programs, adult medical daycare, and services for individuals with developmental disabilities
Categories
Consumer Complaints
COVID-19
Health Issues
Facility Licensing
Long Term Care Ombudsman Programs
Represents Maryland at the U.S. Senate and provides services for constituents.Government Information Lines More information: Helps with issues concerning federal agencies Provides information on pending legislation Accepts applications from students who want to attend service academies
Categories
Advocacy
Federal Officials Offices
Certificates/Forms Assistance
Consumer Complaints
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services.Complaint ReportingMore information: Accepts reports of suspected welfare fraud Requests for support may be made by phone and online
Categories
Consumer Complaints
Basic Income Maintenance Programs
State Disability Insurance
Crime Reporting
Discrimination Assistance
Provides grants for utility bill related expenses via the Maryland RELIEF Act.Utility AssistanceMore information: BGE offers customer service to answer questions about billing, collections, and emergencies Customers with special needs may be eligible for deferred payment plans
Categories
Consumer Complaints
COVID-19
Utility Service Providers
Utility Bill Payment Plan Negotiation Assistance
Utility Issues
Offers information and referral for various city services, including police, housing inspections, health department, solid waste, water issues, parks and recreation, public works, public health, safety, community service programs, and animal control.Information and Referral
Categories
Law Enforcement Agencies
Smoke Alarms
COVID-19
Waste Management Services
Pollution Control
Volunteer Opportunities
Disaster Relief/Recovery Organizations
Animal Control
Crime Reporting
Information Sources
Records/Licenses/Permits
Consumer Complaints
Prescription Drug Return/Reuse/Recycling Programs
911 Services
Building and Safety
Public Health Information/Inspection/Remediation
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Categories
Consumer Complaints
Juvenile Delinquency Prevention
Crime Reporting
COVID-19
Law Enforcement Agencies
911 Services
Volunteer Opportunities
Youth Enrichment Programs
Prescription Drug Return/Reuse/Recycling Programs
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications
Categories
Consumer Complaints
Juvenile Delinquency Prevention
Crime Reporting
COVID-19
Law Enforcement Agencies
911 Services
Volunteer Opportunities
Youth Enrichment Programs
Prescription Drug Return/Reuse/Recycling Programs
Provides consumer protection for scams involving COVID-19.Consumer Protection AgenciesMore information: Raises awareness of fake emails, texts, and social media posts selling fake health products Operates a website that provides legitimate information and accepts scam reports
Categories
Consumer Complaints
Consumer Law
COVID-19
Consumer Protection Agencies
Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds.City Council, Legislative BodyMore information: The City Council is made up of 15 members, including the Mayor Members are elected from 14 districts and the President is elected by all voters of the City Meetings are open to the public
Categories
Consumer Complaints
COVID-19
Local Officials Offices
Disaster Declarations Information
Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.Consumer ServicesMore information: Calls received 31 days after being on the registry may be reported to the FTC An FAQ section is available on the website
Categories
Consumer Complaints
Regulates childcare centers and providers to ensure state regulations are followed.Child Care Provider Licensing/RegulationMore information: Investigates alleged unlicensed daycare center and home operations Provides information on becoming licensed as a daycare provider, either at a center or a private home
Categories
Child Care Provider Referrals
Consumer Complaints
Records/Licenses/Permits
Provides affordable housing for individuals with HIV/Aide.Section 8 HousingMore information: Offers HUD home purchase counseling, information, and other housing resources
Categories
Low Income/Subsidized Rental Housing
Volunteer Opportunities
Consumer Complaints
Represents Maryland at the U.S. Senate and provides services for constituents.Government Information Lines More information: Helps with issues concerning federal agencies Provides information on pending legislation Accepts applications from students who want to attend service academies Office locations in Baltimore, Bowie, Easton, Cumberland, and Rockville
Categories
Adolescents
Consumer Complaints
Advocacy
Consumer Issues
Federal Officials Offices
Certificates/Forms Assistance
Volunteer Opportunities
Enforces laws, identifies and protects against crime, and apprehends criminals.Law Enforcement AgenciesMore information: Receives complaints against police officers via written statement, website, and Internal Affairs Division
Categories
Crime Reporting
Consumer Complaints
Law Enforcement Agencies
Provides water service and bill assistance resources to Anne Arundel County residents.Water ServiceMore information: Emergency Services crews respond to utility-related issues Assists with billing issues, such as lost bills, change of address, and issues paying bills on time Payment plans and leak adjustment for high utility bills may be available Evaluates and resolves issues including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service
Categories
Water Service Payment Assistance
Discounted Water Service
Consumer Complaints
Utility Issues
Utility Service Providers
Oversees childcare centers, family childcare providers, and nursery schools in the tri-county area.Child Care Licensing and RegulationMore information: Issues childcare licenses and provides information on how to register to provide childcare Investigates complaints related to childcare
Categories
Consumer Complaints
Child Care Provider Referrals
Offers information on various occupational and professional licensing boards in the state.Licensing and CertificationMore information: Examines and licenses real estate brokers and salespersons Manages and regulates boxing, kickboxing, mixed martial arts, and professional wrestling Licenses home improvement contractors, subcontractors, and salespersonsInvestigates consumer complaints regarding home improvement work Criminal action is pursued against unlicensed persons
Categories
COVID-19
Records/Licenses/Permits
Consumer Complaints
Volunteer Opportunities