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Frederick, MD 21701
Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website
215 Milford Mill Road, Suite 105, Pikesville, MD 21208

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

311 West Saratoga Street, Baltimore, MD 21201
Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services. Complaint Reporting More information: 
  • Accepts reports of suspected welfare fraud 
  • Requests for support may be made by phone and online
7120 Samuel Morse Drive, Curtis Bay, MD 21226
Oversees the quality of care in healthcare facilities and programs. Quality Assurance/Improvement More information:
  • Accepts and investigates relevant complaints and incidents -
  • Monitors hospitals, labs, ambulatory care facilities, long-term care, assisted living programs, adult medical daycare, and services for individuals with developmental disabilities
125 North Court Street, Westminster, MD 21157

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

7500 Security Boulevard, Windsor Mill, MD 21244

Provides information on Medicaid and Medicare health coverage. Insurance Services ​More Information:

  • Provides information about registration and training for medical care providers

101 Monroe Street, 9th Floor, Rockville, MD 20850
Helps resolve complaints related to the county government's failure to act in accordance with Title 2 of the Americans with Disabilities Act. Government Complaints/Grievances More information:
  • Provides technical assistance and staff training 
  • Identifies and supervises the correction on noncompliant buildings and programs
700 East Joppa Road, Towson, MD 21286

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

5601 Metro Drive, Suite B, Baltimore, MD 21215

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

28577 Mary's Court, Suite 1, Easton, MD 21601

Provides information, referrals, and resources for behavioral health providers and services. Helplines and Information, Mental Health Services More information:

  • Includes suicide prevention, harm reduction, substance use, mental health, crisis services, and more

10903 New Hampshire Avenue, WO-22/1115, Silver Spring, MD 20993

Provides information and handles complaints on a range of consumer issues. Consumer Services More information: 

  • Offers information on FDA activities, types of products regulated, and product ingredients
  • Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
  • Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

5303 Spectrum Drive, Suite G, Frederick, MD 21703

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

200 Saint Paul Place, Suite 2700, Baltimore, MD 21202

Enforces state laws and codes governing the insurance industry. Consumer Services More information:

  • Investigates consumer complaints and fraudulent insurance claims and practices
  • Regulates financial condition and benefit provisions of HMO's to protect consumers
  • Accepts consumer complaints online and by email

8220 Perry Hall Boulevard, Nottingham, MD 21236

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

4201 Patterson Avenue, Baltimore, MD 21215

Provides licensure for physicians and healthcare providers. Records, Licenses, and Permits More information:

  • Investigates complaints against licensees
  • Takes action against licensees who fail to maintain Maryland's medical care standards or violate licensure laws

100 South Charles Street, Baltimore, MD 21201

Regulates and oversees the harness and thoroughbred horse racing industry, including off track betting locations. Records, Licenses, and Permits

1001 East Fayette Street, Baltimore, MD 21202

Monitors and inspects food establishments, healthcare facilities, daycare centers, and public facilities. Public Health and Safety More information:

  • Accepts and investigates complaints

6 Saint Paul Street, Suite 2102, Baltimore, MD 21202

Provides negotiation and advocacy services for customers facing complex utility issues. Utility Assistance More information:

  • Does not provide direct financial assistance
  • May be able to help customers with medical issues find financial assistance for utility bills

409 Washington Avenue, Suite LL8, Towson, MD 21204

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

216 North Marlyn Avenue, Essex, MD 21221

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

199 Taylor Avenue, Annapolis, MD 21401

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information:

  • Accepts complaints against a police officer at any location, by mail, or email
  • Coordinates gang, alcohol, and drug prevention programs
  • Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status
  • Reentry programs include job training, housing, transportation, and referrals to reentry supports
  • Child fingerprinting services available

901 Walker Avenue, Catonsville, MD 21228

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

11226 Scaggsville Road, Laurel, MD 20723

Enforces laws, identifies and protects against crime, and apprehends criminals. Law Enforcement Agencies More information: - Receives complaints against police officers via written statement, website, and Internal Affairs Division

4330 East West Highway, Bethesda, MD 20814

Sets and enforces consumer product safety standards, recalls, and bans. Consumer Services More information: 

  • Accepts reports on hazardous products and injuries
  • Does not handle complaints about automobiles, food, drugs, warranties, or repairs

9830 Patuxent Woods Drive, Columbia, MD 21046

Offers assistance to individuals who have been treated unfairly by a business. Consumer Services More information: - Includes complaints and disputes between landlords and tenants - Does not provide legal advice