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• Authorizes licensure for pharmacists and pharmacy technicians 
• Accepts and resolves complaints

Ensures that businesses follow consumer protection laws.

Consumer Services

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- Advocates for consumers and pursues legal action against businesses that violate the law
- Shares business complaint records
- Helps people and businesses resolve disputes through mediation
- Licenses and registers certain types of businesses
- Offers educational program

Provides information and handles complaints on a range of consumer issues.

Consumer Services

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- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

• Signs bills into law, calls special sessions of the state legislature, and grants pardons to prisoners 
• Provides information on pending legislation, copies of bills, and federal publications 
• Appoints people to judicial and state offices 
• Leads the state's National Guard and militia forces 
• Helps resolve issues with state agencies and complaints

Provides water service and bill assistance resources.

Utility Assistance

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- Emergency Services crews respond to utility-related issues
- Assists with billing issues, such as lost bills, change of address, and issues paying bills on time
- Payment plans and leak adjustment for high utility bills may be available
- Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service

• Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts 
• Serves Baltimore City, Anne Arundel County, and Baltimore County, within 3/4 of a mile of any fixed-route service

Sets and enforces consumer product safety standards, recalls, and bans.

Consumer Services

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- Accepts reports on hazardous products and injuries
- Does not handle complaints about automobiles, food, drugs, warranties, or repairs

Enforces laws, identifies and protects against crime, and apprehends criminals.

Law Enforcement Agencies

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- Receives complaints against police officers via written statement, website, and Internal Affairs Division

• Responds to related consumer complaints

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

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- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

Provides information and handles complaints on a range of consumer issues.

Consumer Services

More information: 
- Offers information on FDA activities, types of products regulated, and product ingredients
- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation
- Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

Offers assistance to individuals who have been treated unfairly by a business.

Consumer Services

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- Includes complaints and disputes between landlords and tenants
- Does not provide legal advice

Monitors and inspects food establishments, healthcare facilities, daycare centers, and public facilities.

Public Health and Safety

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- Accepts and investigates complaints

• Visit the website to locate senators by district

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Regulates and oversees the harness and thoroughbred horse racing industry, including off track betting locations.

Records, Licenses, and Permits

• Offers HUD home purchase counseling, information, and other housing resources

• BGE offers customer service to answer questions about billing, collections, and emergencies 
• Customers with special needs may be eligible for deferred payment plans

• Investigates consumer complaints and fraudulent insurance claims and practices 
• Regulates financial condition and benefit provisions of HMO's to protect consumers 
• Accepts consumer complaints online and by email

• Residents connected to the public system who are experiencing a blockage should call the County before a plumber

• Bulk fuel assistance for oil, propane, kerosene, and others is available November 1st to March 31st 
• Utility bill assistance limited to every 12 months

• Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program 
• The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications