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200 Harry S. Truman Parkway, Suite 300, Annapolis, MD 21401

Investigates and helps protect the public from attorneys whose conduct violates the Maryland Attorneys' Rules of Professional Conduct and those engaged in the unauthorized practice of law. Consumer Services More information: - Complaints are reviewed to determine if the Rules of Professional Conduct were violated - Does not provide legal advice or help with fee recovery

301 Bay Street, Suite 305, Easton, MD 21601

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

807 Brightseat Road, Hyattsville, MD 20785

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

428 Westham Way, Baltimore, MD 21224

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

201 West Preston Street, Baltimore, MD 21201

Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care. Benefits Assistance More information:

  • Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program
  • The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

1 Harry S. Truman Parkway, Suite 101, Annapolis, MD 21401

Accepts complaints and grievances regarding mental healthcare experiences in Anne Arundel County. Consumer Services

700 East Joppa Road, Towson, MD 21286

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships

  • Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

100 North Holliday Street, Baltimore, MD 21202

Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds. Government Offices and Services More information: - The City Council is made up of 15 members, including the Mayor - Members are elected from 14 districts and the President is elected by all voters of the City - Meetings are open to the public

90 State Circle, Legislative Services Building, Annapolis, MD 21401

Provides advocacy around government benefits and other concerns and complaints. Advocacy

3105 Emmorton Road, Suite 1A-B, Abingdon, MD 21009

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

25 South Charles Street, Baltimore, MD 21201

Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services. Consumer Services More information:

  • Accepts reports of suspected welfare fraud
  • Requests for support may be made by phone and online

Frederick, MD 21701
Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information:
  • Calls received 31 days after being on the registry may be reported to the FTC 
  • An FAQ section is available on the website
51 Monroe Place, Suite 200, Rockville, MD 20850

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers

100 North Holliday Street, Baltimore, MD 21202

Provides homeless individuals with an emergency shelter. Temporary Shelter More information:

  • Requires individuals be independent with all activities of daily living and without medical needs
  • Requires all individuals, including discharges from hospitals and community referrals, to call for shelter placement
  • Call shelters directly after hours

7 East Redwood Street, Floor 9, Baltimore, MD 21201

Aims to eliminate inequity, discrimination, and inequality in the community. Advocacy More information:

  • Enforces public accommodations and ADA concerns
  • Accepts reports of unfair treatment by employer
  • Processes complaints against law enforcement
  • Enforces local wage laws and investigates complaints, including wage disputes and overtime issues

7201 Corporate Center Drive, Baltimore, MD 21076

Offers transportation for individuals with disabilities who cannot use regular public transportation. Transportation More information:

  • Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts

125 North Court Street, Westminster, MD 21157

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Records, Licenses, and Permits More information:

  • Issues licenses and monitors all childcare centers and providers
  • Investigates complaints about unlicensed daycare centers