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Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.Consumer ServicesMore information: Calls received 31 days after being on the registry may be reported to the FTC An FAQ section is available on the website
Provides negotiation and advocacy services for customers facing complex utility issues.Utility Bill NegotiationMore information: May be able to help customers with medical issues find financial assistance for utility bills Does not provide direct financial assistance

Categories

Consumer Complaints
Electric Service Payment Assistance
Utility Issues
Gas Service Payment Assistance
Utility Bill Payment Plan Negotiation Assistance
Oversees and coordinates federal and private sector equal employment opportunity laws, regulations, practices, and policies.Employment Discrimination AssistanceMore information: Enforces Title VII of the Civil Rights Act, Age Discrimination in Employment Act, Equal Pay Act, Rehabilitation Act, Americans with Disabilities Act, and Genetic Information Nondiscrimination Act

Categories

Volunteer Opportunities
Discrimination Assistance
Consumer Complaints
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Prescription Drug Return/Reuse/Recycling Programs
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
911 Services
COVID-19
Consumer Complaints
Volunteer Opportunities
Juvenile Delinquency Prevention
Offers consumer protection services, publications, and recommendations for legislation.Consumer ProtectionMore information: Helps resolve complaints regarding unfair trade practices and health plan refusals

Categories

Insurance Issues
Advocacy
Landlord/Tenant Assistance
Consumer Complaints
Offers police services to the community.Law Enforcement Agencies

Categories

COVID-19
Law Enforcement Agencies
Crime Victim Support
Crime Reporting
Volunteer Opportunities
Consumer Complaints
Provides information and handles complaints on a range of consumer issues.Consumer ServicesMore information: Offers information on FDA activities, types of products regulated, and product ingredients- Regulates the safety, efficiency, and labeling of products, such as human and animal food, cosmetics, drugs, medical devices, and products that emit radiation Offers educational resources, publications on FDA , and speakers on topics related to food and drug safety

Categories

Consumer Protection Agencies
Public Health Information/Inspection/Remediation
Consumer Complaints
COVID-19
Safety Education Programs
Offers police services to the community.Law Enforcement Agencies

Categories

COVID-19
Law Enforcement Agencies
Crime Victim Support
Crime Reporting
Volunteer Opportunities
Consumer Complaints
Provides information on Mid-Shore area behavioral health providers and services.Mental Health Information and Referral

Categories

Substance Use Disorder Issues
Consumer Complaints
Mental Health Issues
Specialized Information and Referral
Mental Health Information/Education
Maintains a website that provides information on changes to public transportation due to COVID-19.Transportation

Categories

Transportation Issues
COVID-19
Consumer Complaints
Transportation Organizations
Post Disaster Transportation Information
Helps resolve complaints related to the county government's failure to act in accordance with Title 2 of the Americans with Disabilities Act. Government Complaints/GrievancesMore information: Provides technical assistance and staff training Identifies and supervises the correction on noncompliant buildings and programs
Represents Maryland at the U.S. Senate and provides services for constituents.Government Information Lines More information: Helps with issues concerning federal agencies Provides information on pending legislation Accepts applications from students who want to attend service academies Office locations in Baltimore, Bowie, Easton, Cumberland, and Rockville

Categories

Adolescents
Federal Officials Offices
Consumer Issues
Consumer Complaints
Advocacy
Certificates/Forms Assistance
Volunteer Opportunities
Provides information on becoming licensed as a daycare provider, either at a center or a private home.Child Care Provider Licensing/RegulationMore information: Investigates alleged unlicensed daycare center and home operations

Categories

Consumer Complaints
Child Care Provider Referrals
Records/Licenses/Permits
Oversees the quality of care in healthcare facilities and programs.Quality Assurance/ImprovementMore information: Accepts and investigates relevant complaints and incidents-Monitors hospitals, labs, ambulatory care facilities, long-term care, assisted living programs, adult medical daycare, and services for individuals with developmental disabilities

Categories

Long Term Care Ombudsman Programs
Facility Licensing
COVID-19
Health Issues
Consumer Complaints
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Prescription Drug Return/Reuse/Recycling Programs
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
911 Services
COVID-19
Consumer Complaints
Volunteer Opportunities
Juvenile Delinquency Prevention
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Prescription Drug Return/Reuse/Recycling Programs
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
911 Services
COVID-19
Consumer Complaints
Volunteer Opportunities
Juvenile Delinquency Prevention
Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds.City Council, Legislative BodyMore information: The City Council is made up of 15 members, including the Mayor Members are elected from 14 districts and the President is elected by all voters of the City Meetings are open to the public

Categories

Consumer Complaints
Local Officials Offices
Disaster Declarations Information
COVID-19
Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.Consumer ServicesMore information: Calls received 31 days after being on the registry may be reported to the FTC An FAQ section is available on the website
Conducts intakes year-round to help connect individuals with an emergency shelter.Transitional Housing/Shelter?More information:Requires individuals be independent with all activities of daily living and without medical needsRequires all individuals, including discharges from hospitals and community referrals, to call for shelter placementCall shelters directly after hours

Categories

Consumer Complaints
Homeless People
Fathers
Community Shelters
Disaster Related Shelter Services
Women
Men
Mothers
Families With Children
Provides advocacy around government benefits and other concerns and complaints.Government AdvocacyMore information:Visit the website to locate senators by district

Categories

Consumer Complaints
Unemployment Insurance Benefits Assistance
COVID-19
State Officials Offices
Accepts complaints and grievances regarding mental healthcare experiences in Anne Arundel County.Mental Health Complaints/Grievances
Provides information on Baltimore County government offices and services.Government Information Services

Categories

Waste Management Services
COVID-19
Disaster Declarations Information
Building and Safety
Information Sources
Pollution Control
Public Health Information/Inspection/Remediation
Consumer Complaints
Helps Medicaid/ Medical Assistance recipients understand their benefits and access medical care.Medicaid Information/Counseling More information: Resolves concerns related to Medicaid, Managed Care Organization, and the HealthChoice Program The HealthChoice Helpline for Pregnant Women is available to help expectant and new mothers

Categories

Medicaid Information/Counseling
State/Local Health Insurance Recipients
Specialized Information and Referral
Consumer Complaints
Offers free monthly food benefits to eligible low-income households.Food Stamps/SNAPMore information: Clients receive a card to access benefits Eligible applicants may receive food stamps within seven days

Categories

Consumer Complaints
Food Stamps/SNAP
Families With Children
Crime Reporting
Discrimination Assistance
Offers police services to the community.Law Enforcement Agencies

Categories

COVID-19
Law Enforcement Agencies
Crime Victim Support
Crime Reporting
Volunteer Opportunities
Consumer Complaints