Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Child Care Provider Licensing/Regulation More information: - Investigates complaints made against daycare centers and home operations

Helps DHS customers who have a concern, inquiry, or complaint related to TDAP, TCA, OHEP, SNAP, child support, and other services. Complaint Reporting More information: - Accepts reports of suspected welfare fraud - Requests for support may be made by phone and online

Regulates rates and services for public utilities, gas and electric suppliers, and transportation companies. Utility Assistance More information: - Responds to related consumer complaints

Helps residents with concerns and questions concerning Baltimore City services. Helplines and Information More information: - Prepares ceremonial documents and tracks citizen correspondence

Enacts city laws, adopts and alters the city budget, and is responsible for the appropriation and issuance of bonds. Government Offices and Services More information: - The City Council is made up of 15 members, including the Mayor - Members are elected from 14 districts and the President is elected by all voters of the City - Meetings are open to the public

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Child Care Provider Licensing More information: - Offers information, inspections, and complaint investigations

Provides information on becoming licensed as a daycare provider, either at a center or a private home. Child Care Provider Licensing/Regulation More information: - Investigates complaints and issues related to childcare licenses

Serves as the elected representative for constituents in the district. Government Information and Services More information: - Signs bills into law, calls special sessions of the state legislature, and grants pardons to prisoners - Provides information on pending legislation, copies of bills, and federal publications - Appoints people to judicial and state offices - Leads the state's National Guard and militia forces - Helps resolve issues with state agencies and complaints

Enforces laws, identifies and protects against crime, and apprehends criminals. Law Enforcement Agencies More information: - Receives complaints against police officers via written statement, website, and Internal Affairs Division

Offers information and referral for various city services, including police, housing inspections, health department, solid waste, water issues, parks and recreation, public works, public health, safety, community service programs, and animal control. Helplines and Information

Monitors and inspects food establishments, healthcare facilities, daycare centers, and public facilities. Food Safety Inspection and Licensing More information: - Accepts and investigates complaints

Investigates complaints of discrimination and seeks to resolve complaints through informal mediation or formal conciliation. Legal Services More information: - Offers specialized services for families affected by incarceration to address pre-release barriers - Teaches conflict resolution at local detention centers

Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls. Consumer Services More information: - Calls received 31 days after being on the registry may be reported to the FTC - An FAQ section is available on the website

Maintains a website that provides information on changes to public transportation due to COVID-19. Transportation

Monitors and inspects food establishments, healthcare facilities, daycare centers, and public facilities. Food Safety Inspection and Licensing More information: - Accepts and investigates complaints

Offers transportation for individuals with disabilities who cannot use regular public transportation. Mobility/Paratransit More information: - Includes curb-to-curb service with lift-equipped buses and mobility vans with wheelchair lifts - Serves Baltimore City, Anne Arundel County, and Baltimore County, within 3/4 of a mile of any fixed-route service

Provides grants for utility bill related expenses via the Maryland RELIEF Act. Utility Assistance More information: - BGE offers customer service to answer questions about billing, collections, and emergencies - Customers with special needs may be eligible for deferred payment plans

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime. Law Enforcement More information: - Complaints against a police officer can be made via phone, in person, or website - Provides recorded information on crime statistics for Baltimore County neighborhoods - Citizens on Patrol is coordinated through individual precincts and neighborhood associations - D.A.R.E. provides school outreach services related to drug use and healthy friendships - Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides energy utilities to Delaware and the Delmarva Peninsula. Utilities More information: - Accepts reports of power outages and electrical emergencies - Helps customers who want to apply for budget billing or are having issues with a bill - Offers a rebate program on select energy efficient refrigerators, air conditioners, and water heaters - Notifies customers about upcoming electrical issues - Shares tips to reduce energy usage and conserve resources

Sets and enforces consumer product safety standards, recalls, and bans. Consumer Protection and Safety More information: - Accepts reports on hazardous products and injuries - Does not handle complaints about automobiles, food, drugs, warranties, or repairs

Provides information on Medicaid and Medicare health coverage. Health Insurance Information and Counseling

Oversees the state's childcare center and family childcare provider credentialing system and related inspections. Child Care Licensing and Certification More information: - Manages programs that help working families pay for childcare

Provides water service and bill assistance resources. Utility Assistance More information: - Emergency Services crews respond to utility-related issues - Assists with billing issues, such as lost bills, change of address, and issues paying bills on time - Payment plans and leak adjustment for high utility bills may be available - Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service