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Offers a consumer complaint center for issues involving phone, internet, TV, radio, emergency communications, and access for people with disabilities.Consumer Complaints?More information: Informal complaints can be filed online for freeIf the response to an informal complaint is not satisfactory, a rebuttal can be sent or a formal complaint can be filed for a fee
Regulates rates and services for public utilities, gas and electric suppliers, and transportation companies. Utility AssistanceMore information: Responds to related consumer complaints

Categories

Utility Issues
Transportation Issues
Consumer Complaints
Provides potential customers with reports on area businesses.Consumer ProtectionMore information: Offers help with complaint filing, mediation and arbitration, and education on scams and fraud Maintains a website for consumers to report scams

Categories

Consumer Complaints
Consumer Protection Agencies
Volunteer Opportunities
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Volunteer Opportunities
Consumer Complaints
COVID-19
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
Juvenile Delinquency Prevention
Prescription Drug Return/Reuse/Recycling Programs
911 Services
Accepts and addresses complaints related to improper use of highway funds and accessibility issues for individuals with disabilities.Accessibility Complaints

Categories

Basic Needs
Consumer Complaints
Discrimination Assistance
EFC
Legal Services
Provides information on becoming licensed as a daycare provider, either at a center or a private home.Child Care Provider Licensing/RegulationMore information: Investigates complaints and issues related to childcare licenses

Categories

Child Care Centers
Building and Safety
Child Care / Early Education Providers
Child Care
EFC
Consumer Complaints
Facility Licensing
Maintains a registry that allows individuals to report and opt out of unwanted telemarketing calls.Consumer ServicesMore information: Calls received 31 days after being on the registry may be reported to the FTC An FAQ section is available on the website
Provides grants for utility bill related expenses via the Maryland RELIEF Act.Utility AssistanceMore information: BGE offers customer service to answer questions about billing, collections, and emergencies Customers with special needs may be eligible for deferred payment plans

Categories

Consumer Complaints
Utility Issues
Utility Service Providers
COVID-19
EFC
Utility Bill Assistance
Basic Needs
Utility Bill Payment Plan Negotiation Assistance
Provides affordable housing for individuals with HIV/Aide.Section 8 HousingMore information: Offers HUD home purchase counseling, information, and other housing resources

Categories

Low Income/Subsidized Rental Housing
Consumer Complaints
Volunteer Opportunities
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Volunteer Opportunities
Consumer Complaints
COVID-19
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
Juvenile Delinquency Prevention
Prescription Drug Return/Reuse/Recycling Programs
911 Services
Helps resolve complaints related to the county government's failure to act in accordance with Title 2 of the Americans with Disabilities Act. Government Complaints/GrievancesMore information: Provides technical assistance and staff training Identifies and supervises the correction on noncompliant buildings and programs
Provides assistance with complaints related to the public behavioral health system in Harford County.Grievance and Appeals Assistance
Operates an information line that provides details on area businesses, including customer reviews.Consumer ProtectionMore information: Helps with complaint filing and using mediation or arbitration services to resolve an issue Provides education on scams and fraud Maintains a website for consumers to report scams

Categories

Consumer Protection Agencies
Volunteer Opportunities
Consumer Complaints
Sets and enforces consumer product safety standards, recalls, and bans.Consumer Protection and SafetyMore information: Accepts reports on hazardous products and injuries Does not handle complaints about automobiles, food, drugs, warranties, or repairs

Categories

Safety Education Programs
Consumer Complaints
Offers police services to the community.Law Enforcement Agencies

Categories

Consumer Complaints
Crime Reporting
COVID-19
Volunteer Opportunities
Law Enforcement Agencies
Crime Victim Support
Offers police services to the community.Law Enforcement Agencies

Categories

Consumer Complaints
Crime Reporting
COVID-19
Volunteer Opportunities
Law Enforcement Agencies
Crime Victim Support
Provides eligible individuals and families with grants that go towards heating and utility expenses.Utility AssistanceMore information: Applicants may be homeowners, renters, roomers, or boarders Available all year for electricity and during the winter months for heat Limited funds available for furnace repair, replacement, and other weatherization procedures Assistance limited to once every 5 years

Categories

Gas Service Payment Assistance
Basic Needs
Crime Reporting
Utility Bill Assistance
Electric Service Payment Assistance
Heating Fuel Payment Assistance
EFC
Consumer Complaints
Provides information on Baltimore County government offices and services.Government Information Services

Categories

Building and Safety
COVID-19
Public Health Information/Inspection/Remediation
Information Sources
Disaster Declarations Information
Pollution Control
Consumer Complaints
Waste Management Services
Regulates childcare centers and providers to ensure state regulations are followed.Child Care Provider Licensing/RegulationMore information: Investigates alleged unlicensed daycare center and home operations Provides information on becoming licensed as a daycare provider, either at a center or a private home

Categories

Records/Licenses/Permits
Child Care
Consumer Complaints
LOCATE Child Care - Special Needs
Special Needs
Child Care Referrals
EFC
Child Care Provider Referrals
Regulates childcare centers and providers to ensure state regulations are followed.Child Care Provider Licensing/RegulationMore information: Investigates alleged unlicensed daycare center and home operations Provides information on becoming licensed as a daycare provider, either at a center or a private home

Categories

Records/Licenses/Permits
Child Care
Consumer Complaints
LOCATE Child Care - Special Needs
Special Needs
Child Care Referrals
EFC
Child Care Provider Referrals
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Volunteer Opportunities
Consumer Complaints
COVID-19
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
Juvenile Delinquency Prevention
Prescription Drug Return/Reuse/Recycling Programs
911 Services
Helps patients find local dentists and investigates complaints about dentists in Maryland.Dental Referral Services

Categories

Consumer Complaints
Health Care Referrals
EFC
Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.Law EnforcementMore information: Complaints against a police officer can be made via phone, in person, or website Provides recorded information on crime statistics for Baltimore County neighborhoods Citizens on Patrol is coordinated through individual precincts and neighborhood associations D.A.R.E. provides school outreach services related to drug use and healthy friendships- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Categories

Volunteer Opportunities
Consumer Complaints
COVID-19
Youth Enrichment Programs
Law Enforcement Agencies
Crime Reporting
Juvenile Delinquency Prevention
Prescription Drug Return/Reuse/Recycling Programs
911 Services
Offers police services to the community.Law Enforcement Agencies

Categories

Consumer Complaints
Crime Reporting
COVID-19
Volunteer Opportunities
Law Enforcement Agencies
Crime Victim Support
Provides water service and bill assistance resources to Anne Arundel County residents.Water ServiceMore information: Emergency Services crews respond to utility-related issues Assists with billing issues, such as lost bills, change of address, and issues paying bills on time Payment plans and leak adjustment for high utility bills may be available Evaluates and resolves issues including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service