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Investigates complaints of discrimination and seeks to resolve complaints through informal mediation or formal conciliation.

Legal Services

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- Offers specialized services for families affected by incarceration to address pre-release barriers
- Teaches conflict resolution at local detention centers

• Applicants may be homeowners, renters, roomers, or boarders 
• Available all year for electricity and during the winter months for heat 
• Limited funds available for furnace repair, replacement, and other weatherization procedures 
• Assistance limited to once every 5 years

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

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- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

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- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

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- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

• Authorizes licensure for pharmacists and pharmacy technicians 
• Accepts and resolves complaints

• Responds to complaints and issues commercial permits for open burning 
• Permits and monitors public swimming pools, spas, and other facilities
• Investigates various complaints, including septic failures and household waste discharge 
• Inspects and issues permits for food service facilities 
• Ensures private water and sewage systems meet regulations 
• Follows up on possible rabies exposures and conducts laboratory testing

Sets and enforces consumer product safety standards, recalls, and bans.

Consumer Services

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- Accepts reports on hazardous products and injuries
- Does not handle complaints about automobiles, food, drugs, warranties, or repairs

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Enforces laws, identifies and protects against crime, and apprehends criminals.

Law Enforcement Agencies

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- Receives complaints against police officers via written statement, website, and Internal Affairs Division

Provides information and referrals to behavioral health resources, providers, and services.

Helplines and Information

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- Includes suicide prevention, harm reduction, substance use, mental health, crisis services, and more

Provides water service and bill assistance resources.

Utility Assistance

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- Emergency Services crews respond to utility-related issues
- Assists with billing issues, such as lost bills, change of address, and issues paying bills on time
- Payment plans and leak adjustment for high utility bills may be available
- Evaluates and resolves issues. including sewer backups, dirty/ rust water, water pressure issues, water quality concerns, water leaks, and disruptions in service

• Calls received 31 days after being on the registry may be reported to the FTC 
• An FAQ section is available on the website

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

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- Accepts complaints against a police officer at any location, by mail, or email
- Coordinates gang, alcohol, and drug prevention programs
- Offers services to victims and witnesses of crimes, such as court accompaniment, updates on schedule changes, and notifications on case status
- Reentry programs include job training, housing, transportation, and referrals to reentry supports
- Child fingerprinting services available

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides homeless individuals with an emergency shelter.

Temporary Shelter

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- Requires individuals be independent with all activities of daily living and without medical needs
- Requires all individuals, including discharges from hospitals and community referrals, to call for shelter placement
- Call shelters directly after hours

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

Aims to eliminate inequity, discrimination, and inequality in the community.

Advocacy

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- Enforces public accommodations and ADA concerns
- Accepts reports of unfair treatment by employer
- Processes complaints against law enforcement
- Enforces local wage laws and investigates complaints, including wage disputes and overtime issues

• Offers HUD home purchase counseling, information, and other housing resources

• Provides technical assistance and staff training 
• Identifies and supervises the correction on noncompliant buildings and programs

Offers information on various occupational and professional licensing boards in the state.

Records, Licenses, and Permits

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- Examines and licenses real estate brokers and salespersons.
- Manages and regulates boxing, kickboxing, mixed martial arts, and professional wrestling.
- Licenses home improvement contractors, subcontractors, and salespersons.
- Investigates consumer complaints regarding home improvement work.
- Criminal action is pursued against unlicensed persons.

Provides information on becoming licensed as a daycare provider, either at a center or a private home.

Records, Licenses, and Permits

More information:
- Issues licenses and monitors all childcare centers and providers
- Investigates complaints about unlicensed daycare centers

Enforces laws, ensures the safety and welfare of the public, and works to prevent and stop crime.

Law Enforcement

More information:
- Complaints against a police officer can be made via phone, in person, or website
- Provides recorded information on crime statistics for Baltimore County neighborhoods
- Citizens on Patrol is coordinated through individual precincts and neighborhood associations
- D.A.R.E. provides school outreach services related to drug use and healthy friendships
- Drop boxes available to accept expired, unused, unwanted, or over-the-counter medications