Search Results

Search Term: Result Count: 203
  • Internet Essentials

    Agency: Comcast

    COVID-19 RESPONSE: For all customers, speed has increased to 25 Mbps downstream and 3 Mbps upstream. New Internet Essentials customers will receive two free months of Internet service, must apply by 6/30/20. After promotion, regular rates apply. Households with outstanding debt owed to Comcast may be eligible for Internet Essentials, must apply and...


  • Verizon Tel-Life/Lifeline

    Agency: Verizon - Administrative Services

    DISCOUNTED PHONE SERVICE: Provides a special discount phone service. Basic Tel-Life does not include optional services; however, enhanced Tel-Life includes unlimited outgoing local calls and the option to purchase additional services such as call waiting.  **Callers can also contact the Department of Human Resources Constituent Services phone numbe...


  • Enoch Pratt Free Library, Mobile Hotspots, Tablets, and Remote Printing

    Agency: Enoch Pratt Free Library

    MOBILE HOTSPOTS, TABLETS, AND REMOTE PRINTING: Loans out mobile hotspots and tablets to cardholders and offers free remote printing. The devices will be picked up and returned at any of the Pratt Library Sidewalk Service locations.-Mobile Hotspot: Can be used to connect up to 15 devices to free Wi-Fi. Users may borrow one device per account, and Fi...


  • Anne Arundel County Department of Public Works, Bureau of Utility of Operations

    Agency: Anne Arundel County Government

    CONSUMER SUPPORT AND COMPLAINTS: Provides Anne Arundel County residents with water service and offers bill assistance resources.--MAINTENANCE: Evaluates and resolves issues or refers customers to the appropriate source for assistance. The types of calls handled include: sewer backups, manhole issues, dirty/rusty water, water pressure issues, meter ...


  • Baltimore City Department of Public Works, Water Bill Assistance

    Agency: Baltimore City Department of Public Works

    CORONAVIRUS UPDATES: Water billing will resume May 8, but customers WILL NOT all receive a bill on May 8. Bills are mailed out in cycles by zip codes. Residents should expect higher than normal bills that include charges for part of March and all of April. The City is not shutting off service due to non-payment. DPW encourages customers to continue...


  • Maryland Access Point, Baltimore City, Information and Assistance

    Agency: Baltimore City Health Department

    INFORMATION AND ASSISTANCE: Offers in person assistance to individuals, families and caregivers with questions and/or concerns. Connects individuals with information and referrals to other programs and benefits (such as health promotion and disease prevention, transportation services, housing and income support programs, utility cut-off assistance,...


  • Maryland Access Point, Baltimore City, Senior Care

    Agency: Baltimore City Health Department

    SENIOR CARE: Offers persons 65 and older services to assist them remain in their homes for as long as possible. Services include adult daycare, in-home aide services, medical supplies, emergency response systems, and prescription assistance.


  • Potomac Edison and Mon Power, Average Payment Plan

    Agency: First Energy Corporation

    PAYMENT PLAN: Offers a program designed to level off payments and avoid high monthly bills during peak seasons. Divides the client's electric bill into 12 monthly payments according to the average electric use of the previous 12 months.


  • Utility Service Protection Program, Baltimore Gas & Electric Company

    Agency: Baltimore Gas and Electric Company

    OVERVIEW: Provides programs for BGE customers to assist in paying their utility bill.SERVICES:1) UTILITY SERVICE PROTECTION PROGRAM (USPP): Offers protection to low-income families from utility cut-offs by allowing MEAP-eligible households to enter into a year-round, even monthly payment program with BGE. Plan is based on estimated cost of customer...


  • Fuel Fund of Maryland

    Agency: Fuel Fund of Maryland

    CORONAVIRUS UPDATES: A turn off notice is no longer required as long as BGE is not issuing turn off notices. Clients still need to apply for Energy Assistance from the Office of Home Energy Programs (OHEP) and receive notification of approval or denial before applying for the Fuel Fund.  Apply to the Fuel Fund at https://fuelfundmaryland.org/apply....


  • Maryland Office of People's Counsel

    Agency: Maryland Office of People's Counsel

    CORONAVIRUS UPDATES: Under the Governor's orders, utility companies are required to assist customers whose service is currently turned off. If someone is having issues getting their utilities, including cell phone service, turned back on, contact the Office of People’s Counsel and have available the following information:If electric, gas, private w...


  • Maryland State Public Service Commission

    Agency: Maryland State Public Service Commission

    NEGOTIATION ASSISTANCE: Regulates rates and services for public utilities including gas, electricity, land line telephone service, water (cannot assist with Baltimore City residents), sewerage, steam heating, and most common carriers engaged in transportation within the state. Licenses gas and electric suppliers. A list of licensed suppliers is on ...


  • Hereford Food Bank, Financial Assistance

    Agency: Hereford United Methodist Church

    FINANCIAL ASSISTANCE: Offers assistance once a year to residents for gas and electric turn-offs and evictions, when funds are available.


  • House of Hope

    Agency: House of Hope, Oakland

    OVERVIEW: Provides short term assistance for needy residents of the county.SERVICES:1) FOOD PANTRIES: Operates five food pantries throughout the county Oakland, Deer Park, Hoyes, and Grantsville. Call for an appointment. 2) FINANCIAL ASSISTANCE: Limited financial assistance available, evaluated on a case by case basis. Assistance can be used for em...


  • Montgomery County, Office of Home Energy Programs

    Agency: Montgomery County Department of Health and Human Services

    OVERVIEW: Offers several energy programs to Montgomery County residents.SERVICES:1) OFFICE OF HOME ENERGY PROGRAMS: Provides MEAP and EUSP grants to eligible families, renters, roomers, boarders and homeowners toward the cost of heating in the winter and electricity year round. Grant is based on the type of fuel used, household size, household inco...


  • Our Mother of Sorrows Outreach Ministry

    Agency: Our Mother of Sorrows Outreach Ministry

    OVERVIEW: Provides assistance with utility disconnects, eviction prevention, prescription assistance and temporary motel stay for homeless families. Also offers a food pantry to residents in need.SERVICES:1) FINANCIAL ASSISTANCE: Offers financial assistance with eviction prevention and utilities (must provide proof of need). Also provides prescript...


  • REACH, Day Resource Center

    Agency: REACH

    DAY RESOURCE CENTER: Provides a place for homeless individuals needing a place to stay warm/cool, use the restroom and get a drink of water. During the summer months shower and laundry services are available for homeless adults on a first come first served basis (Mon and Wed, 9AM-Noon).HOUSING CRISIS INTERVENTION: Offers financial assistance and re...


  • Religious Coalition for Emergency Human Needs, Financial Assistance Service Center

    Agency: Religious Coalition for Emergency Human Needs

    COVID-19 UPDATE: Anyone needing assistance may call 240-446-9649 to inquire about service availability.  Utility and rent eviction assistance are provided on case by case basis over the phone or digitally.******1.) RENTAL ASSISTANCE: Provides financial assistance to Frederick County residents who are facing eviction. Does not assist with regular re...


  • SHORE UP, Office of Home Energy Program Somerset County

    Agency: SHORE UP

    OVERVIEW: Provides MEAP and EUSP grants to eligible families, renters, roomers, boarders and homeowners toward the cost of heating in the winter and electricity year round. Grant is based on the type of fuel used, household size, household income and annual consumption.SERVICES:1) Maryland Energy Assistance Program (MEAP): Provides assistance grant...


  • Washington County Community Action Council

    Agency: Washington County Community Action Council

    OVERVIEW: Provides emergency assistance, education, and ongoing case management to eligible county residents in need. SERVICES:1) EMERGENCY ASSISTANCE: Offers assistance with court evictions, first month’s rent, food pantry services, utility termination and information and referral to other community programs. Must make an appointment and meet inco...


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