Agency: Anne Arundel County Government
CONSUMER SUPPORT AND COMPLAINTS: Provides Anne Arundel County residents with water service and offers bill assistance resources.--MAINTENANCE: Evaluates and resolves issues or refers customers to the appropriate source for assistance. The types of calls handled include: sewer backups, manhole issues, dirty/rusty water, water pressure issues, meter ...
CORONAVIRUS UPDATES: Water billing will resume May 8, but customers WILL NOT all receive a bill on May 8. Bills are mailed out in cycles by zip codes. Residents should expect higher than normal bills that include charges for part of March and all of April. The City is not shutting off service due to non-payment. DPW encourages customers to continue...