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  • 3 Maryland Department of Health, Coronavirus Disease 2019 (COVID-19)

    Agency: Maryland Department of Health

    In December 2019, Chinese health officials announced they were investigating a pneumonia outbreak of unknown cause in the city of Wuhan, China. At that time, it was reported that many of the cases were linked to a seafood and animal market in Wuhan. Since then, health officials have reported that the outbreak was caused by a novel coronavirus, and the illness has been named "coronavirus disease 2019" (abbreviated "COVID-19"). 

    CONTACT TRACING: First contact will be by telephone call.  If someone sees MD COVID on their caller ID, it is a legitimate call. They will ask for verification of your date of birth, address and any phone numbers you may have.  They will NEVER ask for social security number, financial or bank info, personal info not related to COVID-19, photographs, videos,passwords, money or payment.  They will NOT send a text with a link to add personal information.  For more information, visit

    ANTIBODY TREATMENT: Monoclonal antibodies are laboratory-made proteins that mimic natural antibodies’ ability to fight viruses such as COVID-19. The treatment is available in Maryland under an emergency use authorization (EUA) under certain circumstances for high-risk patients. If someone tests positive for COVID-19, they should contact their doctor and ask about antibody treatment. For more information, visit

    COVIDConnect: COVIDConnect is a free online forum for those who tested positive for COVID-19. It's a place for those who have recovered — or who are in the process of recovering — from their illness.  Promote action and find support on COVIDConnect — share your recovery story, learn about research opportunities, find mental health resources and more.

    FAQs & PUBLIC INFORMATION: This is a rapidly evolving situation and the Maryland Department of Health (MDH) will provide updates on their website as they become available.

    A list of FAQs about COVID-19 can be found at: or

    Citizens can call 211MD for information and text 'MdReady' to 898211 to get additional resources and information.

    State health insurers required to waive costs associated with testing for COVID-19. This includes any cost-sharing, including co-payments, coinsurance, and deductibles, in order to remove cost barriers to testing.

    State health carriers required to waive any time restrictions on prescription medical refills, making it easier for individuals to obtain medications in advance of any quarantine.
    Carriers are encouraged to offer telehealth services, and to prepare to cover costs of vaccinations for COVID-19. More information can be found in the Bulletin from the Maryland Insurance Administration

    INFORMATION LINE:  Provides information and guidance to the public about COVID-19.  Line is answered by trained knowledgeable individuals who have been informed on the disease and how to answer various questions about the virus.  "Health care professionals" are on the front line assisting patients.  Call center is open Mon- Fri, 9AM-5PM to address questions 211MD is unable to resolve. Call Specialist can transfer calls or refer callers to 410-767-6871 for further assistance. If someone is experiencing a medical emergency, they need to call 911.

    People of all ages can use this factsheet and the attached resources to increase coping with COVID-19.

    NURSING HOME INFO:  Information on facilities serving older adults including statistics, guidance and recommendations for reopening.
    FAQs :

    PPE REQUEST: MDH is working with MEMA to organize emergency suppliers of equipment and services that will help respond to the COVID-19 crisis.  If an organization is in need of supplies, further information can be found at :

    There is no vaccine available for COVID-19.  In general, people can protect themselves and others against respiratory viruses by taking the following precautions:
    Wash your hands frequently with an alcohol-based hand sanitizer or soap & water; Cover your mouth and nose while coughing or sneezing; Avoid close contact with people who are sick;
    If you are sick, stay home from work or school; Avoid touching your eyes, nose, or mouth with unwashed hands; Practice good health habits.

    The influenza vaccine does not protect against coronavirus infection, but it can help keep you healthy during the flu season.

    Maryland is currently operating under a state of emergency as of 3/5/2020 and the Maryland Emergency Management Agency (MEMA) has elevated its state response activation level. At the governor’s direction, state agencies have ramped up response and preparedness efforts across all levels of government. Read the list of ongoing state actions here

    People can have a wide range of symptoms from mild to severe.  Commonly reported symptoms of COVID-19 infection include: Fever or chills, Cough, Shortness of breath or difficulty breathing, Fatigue, Muscle or body aches, Headache, New loss of taste or smell, Sore throat, Congestion or runny nose, Nausea or vomiting, Diarrhea.  Incubation period:  It is believed that most infected people will develop symptoms 2-14 days after exposure.

    TESTING: Testing has expanded throughout Maryland.  Some locations do not require doctor note.  See COVID-19 Testing, Maryland Department of Health resource for more information.

    -If someone is concerned they might have been exposed to a confirmed case of COVID-19, the recommendations depend on what type of contact they had. According to the Centers for Disease Control and Prevention (CDC), close contact is defined as being within approximately 6 feet (2 meters) of a COVID-19 case for a prolonged period of time. All people, especially close contacts, should carefully monitor for any signs of illness, check their temperature twice a day and if illness or a temperature of 100.4F or greater develops, they should immediately isolate themselves from other people and call a doctor for advice. Current CDC guidance also recommends that if you have had close contact with a confirmed case, you should stay home from for 14 days to monitor for symptoms.

    Commercial labs are able to test for COVID-19 and must report all results to the Maryland Health Department. positive results are reported in real time on the website

    FAQs about testing: 


    • Between people who are in close contact with one another (within about 6 feet)
    • Through respiratory droplets produced when an infected person coughs, sneezes or talks
    • These droplets can land in the mouths or noses of people who are nearby or possibly be inhaled into the lungs
    • Some people without symptoms may be able to spread the virus
    The best way to prevent illness is to avoid being exposed to COVID-19.

    TRAVEL GUIDANCE: Information in regards to traveling both in and out of the country is available at:
    ​International travel - stay home for 14 days from the time you returned home from international travel.  During this time, monitor your health, practice social distancing, avoid contact with others, do not go to work or school, do not take public transportation, taxis or ride-shares and keep your distance from others.  Call their healthcare provider if symptoms develop. 

    People with COVID-19 should receive supportive care. There is no specific antiviral treatment for this illness.

    School Reopening Guidelines: 

    On 8/27, Governor Hogan stated that every Marylnad school system has the authority to begin safely reopening for in-person instruction. County boards of education are responsible for making and enacting a decision based on statewide metrics, guidelines, and benchmarks from the Maryland Department of Health with the Maryland Department of Education. These benchmarks can be found here:


    • Coronavirus Information Line:
      • 410-767-6871
      • Mon-Fri 8AM-5PM
    • 'MDReady' Text Line:
      • Text 'MDReady' to 898211
      • Additional resources and information.
    • Fax:
      • 410-669-4215
    • Toll-Free:
      • 877-319-1528
    • Main Contact:
    • Website:

    • 201 West Preston Street
      Baltimore, MD 21201

    Agency: Maryland Department of Health

    Languages Available:

    Payment Description: None.

    Intake and Eligibility: Anyone.

    Areas Served:

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