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  • Maryland Access Point, Queen Anne's County

    Agency: Queen Anne's County Department of Community Services

    Note: Meals on Wheels Program is still available to current clients. Due to COVID-19 there is a waiting list for new clients but direct all callers to the number for more information. 

    OVERVIEW: Offers assistance for older adults and individuals with disabilities. It is a statewide resource for information and assistance about long-term services and supports to allow individuals to remain at home and plan for future needs.  

    1) AGING AND DISABILITY RESOURCE CENTER: Provides individuals who are seeking long term support information and counseling regarding available long term support options, and determining eligibility for public long term support programs and benefits. Benefits screening includes level of care determinations for Medicaid nursing facility and home and community-based service waiver programs.

    2) INFORMATION AND ASSISTANCE: Offers in person and phone based assistance to individuals, families and caregivers with questions and/or concerns. Connects individuals with information and referrals to other programs and benefits (such as health promotion and disease prevention, transportation services, housing and income support programs) that may help people remain in the community. Available Mon-Fri, 8AM-4PM.

    3) SENIOR CARE: Offers a network of services that assists medically and financially eligible seniors age 65 and older who are in need of coordinated in home care.

    4) LONG-TERM CARE OMBUDSMAN: Responsible for receiving, investigating and attempting to resolve complaints received from residents of long term care facilities or individuals acting on their behalf. On site visits are conducted on a regular basis to observe the conditions in a facility.

    5) FAMILY CAREGIVERS: Provides services which may provide emotional and/or financial support to persons providing care to a family member age 60 and older. Also offers a monthly support group that meets the third Wednesday of each month at the Kramer Center in Centreville from 2-4PM.

    6) TELEPHONE REASSURANCE SUPPORT: Provides a free service for elderly persons age 60 and older living alone and in need of daily contact to check on their overall well-being. If there is no answer, then one of the participant's responders is contacted to make certain they are all right.

    7) HOME DELIVERED MEALS- Offers nutritious meals that are delivered to residents ages 60 and older. 
    Call for more information. 

    8) STATE HEALTH INSURANCE PROGRAM (SHIP): Provides assistance to all Medicare beneficiaries & their families in understanding health insurance benefits, bills, and client's rights, including Medicare D and Pharmacy Assistance Programs. Offers in-person and telephone guidance on a wide variety of health insurance issues, such as:
    -- Medicare Prescription Drug Coverage Program (Medicare Part D)
    -- Medicare supplements (Medigap Plans)
    -- Assistance for disabled Medicare beneficiaries (under age 65)
    -- Medicare Advantage Plans (HMOs, preferred provider organizations)
    -- Long Term Care Insurance
    -- Medical Assistance programs
    -- Assistance with denials, appeals and grievances
    -- Billing problems
    -- Health care fraud and abuse

    9) SENIOR MEDICAL PATROL (SMP): Offers senior awareness of health care fraud, waste and abuse. Seniors are screened to determine eligibility and directed to available programs to meet their particular needs.

    • Main :
      • 410-758-1040 EX 2
      • Dpt. of Community Services
    • Alternate Number :
      • 410-758-0848
    • Fax:
      • 410-758-4489
    • Main:
    • Main Contact:
    • Senior Worker:
    • Website:

    Agency: Queen Anne's County Department of Community Services

    Languages Available:

    Payment Description: None.

    Intake and Eligibility: Individuals 18 and older with a disability and older adults 60 and older. See notes for individual programs.

    Areas Served:
    • Queen Annes County

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